For any information request, we advise the users to consult the different pages of information that they can find on this website, as for example “How it works”, the “FAQ”, etc.

However if you have not found the information that is interesting you in these documents, or if you consider that is not satisfactory, you can always ask your question to BIPT via the two following methods:

• by email to infotarsim@ibpt.be
• by post to the following address:
  
  Belgian Institute for Postal Services and Telecommunications
  Tariff simulator
  Ellipse Building Bâtiment C
  Boulevard du Roi Albert II 35
  B-1030 Brussels